Policies & Guidelines

All UREC patrons are expected to be responsible, courteous, and safety conscious at all times. Disorderly conduct, abuse or misuse of the facility or its equipment, or disregard for policies will not be tolerated. Violators will be required to leave the facility and may be subject to disciplinary action. Violators of UREC policies may also be suspended from using the facilities. Members who are suspended will not have any portion of their fees refunded.

Access to Facilities

  • University Recreation reserves the right to refuse admittance.
  • Entry to and exit from the facility must be through controlled access points only. Other exits should be used for emergencies only.
  • Members must swipe their card to enter the facility. If a Tiger Card or UREC Member card is not present, members can provide either their 89 number, email, or name to the front desk staff for manual entry into the building. Manual entry may only be used up to 3 times per semester
  • UREC offers ID forgiveness to those members who do not have a physical photo ID, but have their photo in Fusion (UREC’s membership management program). Approved form of identification is still required if Tiger card is not available. ID forgiveness will be limited to 3 times per semester.

Area-Specific Rules

  • Rules for specific areas are posted on site. These rules may include more area specific rules that are not listed in the General Rules.
  • No type of sport activities will be allowed in hallways of UREC.
  • Loose powder chalk is not permitted in any areas of UREC. Liquid chalk is permitted and is available for purchase at the main operations desk.
  • Amplified personal speakers are prohibited in the building, unless associated with University programs or events.

Attire

  • Tops, bottoms, and shoes must be worn in the Cardio, Weight, and Fitness area at all times.
  • Shoes with a one inch heel or greater and/or lacking a heel strap are not permitted.
  • Clothing with profanity or offensive language may not worn in University Recreation facilities or programs.

Lost and/or Stolen Items

  • University Recreation is not responsible for lost or stolen items.

Membership

  • Membership privileges may be revoked or suspended for policy violation at any time.
  • A $15 replacement fee is assessed for lost membership cards.

Photography & Videography

  • Photography is permitted in LSU UREC facilities for personal non-commercial and lawful use provided permission has been granted by the individual(s) being photographed.
  • The taking, capturing or recording of any and all photography, audio, or video of any kind in the pool, men’s and women’s locker rooms, and restrooms is strictly prohibited.
  • Those who wish to photograph, film, or interview individuals at LSU UREC facilities for commercial use, media use, or class projects, must receive prior written approval from University Recreation administration. The approval process for this can be found on the Information page of the LSU UREC Website.
  • By entering a LSU UREC facility, members consent to being the subject of any photography, audio, or video recordings, which may take place while participating in programming and/or open recreation activities. Such photography and recordings may be used for LSU publications, webcasts, telecasts, advertising, and for any other additional promotional or marketing purpose as Louisiana State University may see fit. By entering a LSU UREC facility, members hereby waive all rights or claims to any financial compensation or payment of royalties in connection with any publications, webcasts, broadcasts, or exhibition of these materials. When/if your likeness or image is used in a publication, there will be no identifying information provided. If members do not wish to be photographed, please kindly inform our photographer or videographer.

Prohibited Items

  • Tobacco, alcoholic beverages, loose chalk, and pets are not allowed in UREC facilities.

Solicitation

  • University Recreation may not be used for solicitation, private classes, personal training, or any other activity associated with personal gain.

Student Code of Conduct

  • All policies outlined in the Student Code of Conduct will be enforced.

Age Restrictions

  • Children 15 years and under are not permitted in the Cardio, Weight, and Fitness Areas.
  • Children 5 years of age and older must have a membership.

Attire

  • Tops, bottoms, and shoes must be work must be worn in the Cardio, Weight, and Fitness area at all times.
  • Shoes with a greater than one inch heel and/or lacking a heel strap are not permitted.
  • Clothing with profanity or offensive language may not be worn during participation of programs or services offered by University Recreation.

Food & Beverages

  • Food, tobacco products, or open beverage containers are prohibited.
  • Spill resistant and shatter proof water bottles are permitted.

Personal Items

  • No bags are allowed in any Cardio/Weight Room areas.
  • Patrons should utilize the day lockers located throughout UREC, the day lockers in the locker rooms, or purchase a locker.

Personal Training

  • Only UREC Personal Trainers are allowed to train clients.

Weights

  • Please re-rack weights in proper place when finished.
  • Dropping or slamming weights is prohibited.
  • Free weights, such as dumbbells and weight plates, must stay in the weight room at all times.
  • Please wipe down equipment after use. Pre-moistened towels are provided.
  • Use of a spotters are highly recommended and collars on bars are required.
  • Please ask the weight room staff if you would like assistance on how to use a piece of equipment.
  • Report any damaged equipment, accidents, or misconduct to the weight room staff.

General Policies

  • Dependents are only allowed in activity areas if they are participating in that activity and as such, must have a valid UREC membership. All age restrictions will apply for use of an activity area.
  • Dependents that are not participating in an activity must remain in the 1st floor lounge area and must be directly supervised (within reaching distance) by a parent or guardian at all times. As such, the dependent would not be required to hold a UREC membership or pay the guest fee.
  • Only parents or legal guardians who are current members and are 18 years of age or older, may purchase a membership for their dependents.
  • If currently enrolled in school, dependents between the age of 5 to 24 are also eligible for membership.
  • Members 17 years of age and under may not sponsor a guest.
  • Members 17 years of age and under must have a participant agreement completed by a legal parent or guardian before entering the building and climbing area.
  • Children 6 years of age and older are not allowed in opposite sex locker rooms.
  • Children 5 years of age and older must have a membership.
  • No strollers are permitted on the track at any time.

Age Restrictions

  • 16 or older
    • May utilize the facility without a parent or guardian directly present.
    • May access to all facility areas and programming.
    • Guests 17 years of age and under must have a participation agreement completed by a legal parent or guardian before entering the building.
  • 5 to 15
    • Parent or guardian must be present and remain in the same activity area as minor at all times. For example, if a minor 5 to 15 years old is using the track or in the climbing area, then the parent must be in that same space as the minor at all times.
    • If using the pool area the parent or guardian must remain in reaching distance of the minor if child is under 3 foot 6 inches tall or if child requires a personal flotation device.
    • Not permitted on the Fitness floor, in the Esports Room, or in GroupX classes.
  • Under 5
    • Parent or guardian must be within reaching distance of a parent or guardian at all times.
    • If using the pool area the parent or guardian must remain within reaching distance of the minor if child is under 3 foot 6 inches tall or if child requires a personal flotation device.
    • Permitted to use the indoor and outdoor pool, gym courts, field space, tennis courts, pickleball courts, social stairs, lobby, arcade, table tennis, and pool tables.
    • Not permitted on the Fitness floor, in the Esports Room, in GroupX classes or in Climbing Area.
    • Children of different genders than parents or guardians should be changed in individual changing rooms instead of locker rooms. The parent or guardian must make every attempt to keep exposure of the child to a minimum.
    • Children under the age of 12 months are not eligible for a membership. If you bring a child to UREC under the age of 12 months, they are permitted access to UREC, and must have a waiver processed for each visit at no charge.
    • Children over the age of 12 months, are eligible to be considered members under a Family Membership and are also eligible for a guest pass

Clothes, equipment, and other miscellaneous items are stored in the Equipment Room. ID cards can be turned in at a UREC Operations Desk and will be secured by the Student Supervisor on duty.

Parents of current LSU UREC student members are eligible to purchase a guest pass ($10) to use UREC facilities and programs, but student sponsor must be present*.

Guidelines

  • The student and parent must check in at the UREC Operations Desk to purchase a guest pass.
  • Student must be present for parents to purchase the passes.
  • All rules and guidelines associated with the LSU UREC guest pass policy are applicable.

* Program use excludes Intramural Sports participation

By participating in or using any activities, programs, equipment or facilities available through LSU University Recreation participant/user hereby agrees to the following terms and conditions:

I understand and agree that there is a risk of serious injury to me while utilizing LSU UREC facilities, equipment, and programs and recognize every activity has a certain degree of risk, some more than others. By participating, I knowingly and voluntarily assume any and all risk of injuries, regardless of severity, which from time to time may occur as a result of my participation in athletic and other activities through LSU University Recreation.

I hereby certify I have adequate health insurance to cover any injury or damages that I may suffer while participating, or alternatively, agree to bear all costs associated with any such injury or damages myself.

I further certify that I am in good health and have no mental or physical condition or symptoms that could interfere with my safety or the safety of others while participating in any activity using any equipment or facilities of LSU University Recreation. I understand and agree that I alone am responsible to determine whether I am physically and mentally fit to participate, perform, or utilize the activities, programs, equipment or facilities available at Louisiana State University, and that I am not relying on any advice from LSU University Recreation in this regard. To the extent I have any questions or need any information about my physical or mental condition or limitations, I agree to seek professional advice from a qualified physician.

Further, I hereby RELEASE AND HOLD HARMLESS, the State of Louisiana, the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College, and its respective members, officers, employees, student workers, student interns, volunteers, agents, representatives, institutions, and/or departments from any and all liability, claims, damages, costs, expenses, personal injuries, illnesses, death or loss of personal property resulting, in whole or in part, from my participation in, or use of, any facility, equipment, and/or programs of Louisiana State University.

By entering a LSU UREC facility, I consent to being the subject of any photography, audio, or video recordings, which may take place while I am participating in programming and/or open recreation activities. Such photography and recordings may be used for LSU publications, webcasts, telecasts, advertising, and for any other additional promotional or marketing purpose as Louisiana State University may see fit. By entering a LSU UREC facility, I hereby waive all rights or claims I may have to any financial compensation or payment of royalties in connection with any publications, webcasts, broadcasts, or exhibition of these materials. When/if my likeness or image is used in a publication, there will be no identifying information provided. If you do not wish to be photographed, please kindly inform our photographer or videographer.

Written notice must be submitted for all refunds. Notice to request membership cancellation should be submitted via the Membership Cancellation Form. All other refund requests should be submitted via the Refund Request Form.

UREC membership and program registration are paid in full at the time of purchase. All refunds require the approval of the LSU University Recreation Associate Director of Business Administration.

In most circumstances, a $10 administration fee will be deducted from the refund. However, a refund will be granted for program cancellations due to insufficient enrollment and a $10 administration fee will not be assessed.

Refunds may take up to 10 business days to process.

All UREC patrons are expected to be responsible, courteous, and safety conscious at all times. Disorderly conduct, abuse or misuse of the facility or its equipment, or disregard for policies will not be allowed. Violators will be required to leave the facility and may be subject to disciplinary action. Violators of UREC policies may also be suspended from using the facilities. Members who are suspended will not have any portion of their fees or membership refunded.

Memberships

A prorated refund for membership cancellation may be granted under the following circumstances:

  • Member has documented medical circumstances that will prevent them from using the membership.
  • Member has departed from university employment.

Refund requests submitted for any other reason will be evaluated on a case-by-case basis by the Assistant Director of Facility Operations.

Refunds will be calculated on a per-day basis for the remainder of the membership beginning the day the refund was requested or the last day of usage, whichever is later. A $10 administration fee will be deducted from the prorated refund amount.

UREC may suspend or terminate a Membership Agreement at any time for the following reasons: disorderly conduct, abuse or misuse of the facility or its equipment, or disregard for UREC or university regulations and policies. Members who are suspended will not have any portion of their fees or membership refunded.

All members must sign a Membership Agreement prior to participation or use of the facility. UREC may terminate membership if the participant fails to sign the Membership Agreement.

Locker Rentals

Locker rentals are eligible for refund if a membership cancellation has been approved. Since the $10 administrative fee will be deducted from the membership refund, no additional fee will be assessed. Locker rental refunds will be calculated on a per-day basis for the remainder of the rental beginning the day the refund was requested or the last day of usage, whichever is later.

Non-refundable

All facility rental charges, as well as pro shop purchases, are non-refundable.

Guest Passes are non-transferable and non-refundable.

Trips

A full refund for trips may be granted for the following circumstances:

  • Trip is cancelled due to insufficient enrollment or weather
  • Member has documented medical circumstances that will prevent them from using the service
  • Cancellations made by the participant prior to the registration deadline will receive a refund and will be assessed a $10 administrative fee.

No refund will be provided to participants who cancel after the registration deadline.

Equipment Rentals

Equipment rentals may be eligible for a refund if requested the same day. Equipment rental refund requests will be reviewed on a case-by-case basis and the $10 administrative fee may be waived under some circumstances.

Aquatic and Safety Courses and Trainings

Aquatic and safety certification and training charges will be granted a refund or transfer under the following circumstances only:

  • A partial refund will be provided in the event a participant does not pass the prerequisite skills evaluation. A $50 administrative charge will be deducted from the refund amount.
  • A full refund may be provided in the event the member has documented medical circumstances that will not allow them to participate. The member must notify Assistant Director of Aquatics in writing at least 24 hours in advance in order to be eligible for a refund. A $10 administrative fee charge will be deducted from the refund amount.
  • In the event of a course cancellation by UREC, Aquatic and Safety classes are eligible for full refund or transfer of course registration to a future course.
  • An individual may request a transfer to a different offering of the same course. Transfers will only be allowed to a class scheduled within one academic semester of the initial course registration.
  • Requests to transfer to a different session must be made in writing to the Assistant Director of Aquatics at least 2 weeks prior to the original scheduled class date in order to be guaranteed approval. Requests made less than 2 weeks in advance will be reviewed on a case-by-case basis.
  • If a member does not attend their scheduled class and does not notify the Assistant Director of Aquatics at least 24 hours in advance, they will not be eligible for a refund or transfer. In the event they would like to take a future class, they must re-purchase the certification.

Private Swim Lessons

Private Swim Lessons are not eligible for a refund.

UREC Swim School

Swim School refunds will be processed as follows:

  • If cancelled 10 days prior to the session start date, the registration fee will be refunded minus a $10 administrative fee.
  • If cancelled three to nine days prior to the session start date, 50% of registration fee will be refunded.
  • If cancelled two or less days prior to the session start date, no refund will be provided.

Personal Training

  • All personal training sessions purchased are non-refundable and non-transferable, unless the member has documented medical circumstances that will not allow them to participate.
  • Sessions purchased (including fitness assessments) expire six months after the date of purchase. Purchased sessions considered in-progress (less than 30 days of inactivity from the last used session) after a six-month period are considered valid.

Small Group Trainings and Fitness Special Events

  • If the small group training program is cancelled due to insufficient enrollment, the registration fee will be fully refunded.
  • If cancelled seven days prior to the registration deadline, the registration fee will be refunded minus a $10 administrative fee.
  • If cancelled one to three days prior to, or on the date of the registration deadline, 50% of the registration fee will be refunded.
  • If cancelled after the registration deadline, no refund will be provided.

Tiger's Den Camp

Tiger’s Den registration for each week is not complete until payment has been processed. Refunds will be processed as follows:

  • If cancelled 10 days prior to the session start date, the registration fee will be refunded minus a $10 administrative fee.
  • If cancelled three to nine days prior the session start date, 50% of registration fee will be refunded.
  • If cancelled two or less days prior to the session start date, no refund will be provided.
  • If a camper is asked to leave camp, a prorated refund will be given for the days missed

Tiger's Den Swim Lessons

Tiger’s Den Swim Lesson refunds will be processed as follows:

  • If Tiger’s Den camp registration is refunded, Tiger’s Den swim lessons will also be refunded.
  • Since the $10 administration fee is assessed on the Tiger’s Den registration refund, no fee will be assessed on the swim lesson refund.
  • If cancelled three to nine days prior to the session start date, 50% of registration fee will be refunded.
  • If cancelled two or less days prior to the session start date no refund will be provided.
     Visitors 

Visitors are considered anyone coming to UREC to either meet with a UREC staff member or to serve as a spectator during a UREC programmed activity. Visitors must check-in at the Operations Desk and the applicable staff member will be contacted to escort visitors to the appropriate meeting or UREC programmed activity in the facility.

Guests are considered anyone coming to UREC sponsored by a UREC member and have paid the guest fee. Guests have access to the UREC facility and must follow all policies the members are expected to follow.

Skateboarding, biking, and or riding of any micro-mobility devices is not permitted near any entrance of UREC. Micro-mobility devices include but not limited to; e-scooters, hover boards, and one-wheel boards. This is to ensure pedestrians can safely enter and exit the facility. Outside bike racks and skateboard racks are available near the main entrance to securely store items. Riding of bikes, skateboards, micro-mobility, or any thing else, is not permitted inside UREC at any time.