Frequently Asked Questions
Academics and Classes
The LSU academic calendar has been adjusted due to the COVID-19 pandemic and the need to limit travel among the campus community. See the adjusted Academic Calendar.
Changes to the academic calendar do not apply to students enrolled in the LSU Online program, or to students in the Paul M. Hebert Law Center and the School of Veterinary Medicine, as those programs operate on separate academic calendars from the rest of the university. Those entities will communicate directly with their students about their academic calendars.
A student with disabilities should register with LSU Disability Services to receive accommodations for course work and/or testing. Information on how to do this is on the Disability Services website: lsu.edu/disability/.
Disability Services continues to register and provide assistance to students with disabilities, and their faculty. New and returning students with disabilities can make an appointment with Disability Services via phone call or Zoom.
Most in-class accommodations will apply to all methods of online instruction, although some may apply differently.
Students who are approved for testing accommodations will still be allowed to receive them. Given that the course instruction and testing will now be in various online formats, the application of the accommodation may be different than what students and faculty usually receive. Disability Services will work with all registered students and their faculty to sort out any difficulties which may arise.
The first thing that we suggest is for a student to email faculty to find out the planned format of the exams. For example, if the exam is being done online through ProctorU, the faculty member will need to inform the company of the accommodations students are allowed. As students are taking exams remotely, accommodations such as a reader and/or scribe will need to be arranged in advance by selecting someone within their scope of acquaintances to assist them.
Students should reach out to Disability Services as early as possible if concerned so that we can work to find solutions as quickly as possible at email@example.com or 225-578-5919.
If at any point during the semester you need to quarantine, you should contact each faculty member for each class and let them know you are in temporary quarantine status and they should provide the course work to you so that you do not fall behind.
If you feel safer staying remote, please contact your academic adviser as soon as possible. LSU will work with you to try to help build you a schedule of remote courses that will still keep you on track toward graduation. This will depend on what courses you need, what your major is, and how close you are to graduation, but we will do everything possible to try to accommodate you.
Scheduling resources include:
Quiet zone spaces are available around campus for students to do virtual classes. These are spaces for students who are on campus when their remote/online course is scheduled to meet. These are not general purpose study spaces for people to do their asynchronous work.
All classrooms at LSU will be at a 50% occupancy rate, and everyone is required to wear a mask properly over their nose and mouth. Classrooms will be cleaned using the CDC’s enhanced cleaning protocols, and classrooms will also be stocked with cleaning supplies so that students and faculty can wipe down their desks before and after each class. To ensure the 50% occupancy rate, immovable chairs in classrooms have been zip-tied so students can’t sit in them, and half of all movable chairs in classrooms have been removed and stacked in the back of the room and shrink-wrapped so they cannot be used. Masks are especially important in areas where 6 feet of physical distance cannot be achieved, whether that’s in classrooms, hallways, stairwells, elevators, or elsewhere. Larger classes with higher numbers of students have been moved online, and most classes are being held in larger spaces to allow for students to spread out.
Each faculty member will determine this and communicate it to their students.
Fees and Tuition
LSU intends to be open for on-campus instruction. All facilities and services will be available to students, and all courses, whether in-person, remote, or a hybrid of the two will earn course credit. Therefore, we are not planning to issue discounts or refunds for any fees or tuition costs.
Tuition and fees enable the university to be ready to operate on the first day of the semester, and help us cover expenses associated with instruction, student services, and general university operations. Even though all students will likely have hybrid or remote classes, LSU must still maintain all buildings and facilities, and must still pay the faculty who are delivering instruction and the employees who are providing services to students, whether the classes are online or in person.
Regardless of the mode of delivery, we will still provide the same high-quality education to all our students, and they will still be receiving their degrees from the state’s flagship university. We will not sacrifice quality because of the pandemic. Students will still get the education that they are paying for; the mode of delivery for some classes will just be different.
The fee for nonresident students is unchanged because LSU is partially funded by the state of Louisiana and its residents through a variety of taxes. Essentially, a Louisiana resident pays a lower cost because they are also supporting the university through tax dollars. The nonresident fee is assessed in lieu of that tax support contributed by state residents and is unrelated to whether a course is delivered in-person or online.
LSU Online is a distinct programmatic unit that operates on a separate calendar, with six 8-week terms offered throughout the year, as opposed to the more “traditional” fall/spring/summer/intersession calendar. Courses are designed differently and program availability and offerings are different, so costs are not comparable.
- For information on financial aid and scholarships for LSU students, visit: lsu.edu/financialaid.
- For more information on payment plans for fall tuition, visit: lsu.edu/administration/ofa/oas/bur/registration.php.
- For more information on LSU Online programs and pricing, visit: online.lsu.edu.
- For more information on payment options for LSU Online, visit: online.lsu.edu/payment-options-online-degree.
The university is implementing several new payment options as part of its COVID-19 Response. Learn more about late registration fee waivers and tuition payment options.
Residential Life and Student Services
Capacity in our residence halls will be limited in accordance with CDC and state guidelines.
For more information on living in residence halls and Residential Life policies, visit: lsu.edu/reslife/news/2020/coviddorm.php
LSU has identified dedicated buildings in apartment complexes where students will be isolated if they test positive and cannot return home. Students will be provided the following resources and amenities:
- Students are provided essential health and wellness services while in isolation and quarantine by the Student Health Center.
- Meals are provided to residents in isolation or quarantine by LSU Dining.
- Emergency response will be coordinated by LSUPD to ensure awareness and appropriate response as the situation requires.
- Academic support is coordinated for students in isolation and quarantine by the Residential Life Advocacy team through their faculty.
- Technology needs will be supported through the LSU Library’s Gear 2 Geaux program.
Capacity in our dining halls will be limited in accordance with CDC and state guidelines.
LSU Dining will offer packaged meals, limited seating, and take-away options. No self-service will be offered at this time.
Dining staff will take extra precautions to keep themselves and students safe. Facilities will be thoroughly cleaned multiple times each day, surfaces will be continuously cleaned and disinfected, and hand sanitizer will be available at entrances and exits.
Dining halls and retail services will have designated entrances and exits, and use plexiglass barriers to separate cashiers and guests when physical distancing is not allowed due to limited space.
The Tiger Card is your official LSU ID card that will help you gain access to everything you need on campus! From your residential hall and meal plan to athletic events and the UREC, you can't leave home without your Tiger Card!
Getting your Tiger Card is easy! To expedite the process and have your Tiger Card ready for you upon your arrival to campus, you must electronically submit a photo by visiting the Tiger Card Photo Upload Portal. Please submit these items no later than August 11, 2020.
Once approved and printed, residential students will receive their Tiger Card at their scheduled move-in appointment. Commuter students will need to visit the Tiger Card Office located on the first floor of the LSU Student Union to pick up their Tiger Card.
If you have any questions concerning the upload process, please call 225-578-4300 or email firstname.lastname@example.org.
Tutoring and Supplemental Instruction support will be available through the Center for Academic Success and other usual channels.
Health & Safety
Faculty, staff, and students are required to notify the LSU EOC should they meet any of these situations:
- Symptomatic Confirmed Positive
- Asymptomatic Confirmed Positive
- Close Contacts of COVID-19 Positive Cases
We will continue to operate using the increased cleaning protocols recommended by the CDC to ensure that all campus buildings are cleaned and disinfected, consistent with that guidance.
In addition, LSU residence halls, residential colleges, and campus apartments have new sanitation procedures to help minimize risk for community members, including frequent, enhanced cleaning of common spaces and the use of electrostatic sprayers.
Custodial staff will fully clean residence hall community bathrooms twice a day. Suite and apartment bathrooms will continue receiving detailed cleaning once per week.
The use of face coverings is required on campus in public spaces, especially when it is not possible to maintain appropriate physical distancing of at least six feet, such as entering and exiting campus buildings, moving through hallways, using common rooms, in classrooms, and frequenting other shared spaces.
Failure to wear a face covering would mean a student is in violation of the student code of conduct or an employee is in violation of workplace policies.
LSU is requiring all students, faculty and staff to wear face masks in all public spaces on campus. This is especially important when physical distancing of 6 feet cannot be achieved. Face shields should only be worn in combination with a face mask.
COVID-19 testing is available on campus for students, faculty and staff. Tigers, do your part and get tested to help slow the spread. View testing options.
LSU is offering all employees access to COVID-19 antibody testing. Antibody testing is generally used to determine if an individual was previously infected with the COVID-19 virus. Test results are confidential and will only be provided to the employee.
This service will be provided free of charge for employees with LSU First coverage. Employees who do not have LSU First coverage should verify with the location the amount of the charge prior to having the service performed. It is important to note that some insurance carriers cover testing and others do not. It is the employee’s responsibility to pursue reimbursement where applicable.
For locations and hours for testing, and details on how to sign up, visit: lsu.edu/roadmap/health/.
The LSU Student Health Center is open and committed to meeting the health and wellness needs of students with telehealth visits in the Medical Clinic, Mental Health Service, and Wellness and Health Promotion. In addition, onsite Medical Clinic visits and COVID-19 testing are available, by appointment only, and onsite priority visits are available in Mental Health Service and Wellness and Health Promotion, as needed. Please visit www.lsu.edu/shc for details.
Experts say this is unlikely. Watch LSU coronavirus expert Dr. Joel Baines talk about this in a short video.
No, you will not need to quarantine after ariving in the U.S. If you begin to experience any signs or symptoms, please contact the Student Health Center or a health care provider.
Those people who were identified as being close contacts of a person who has tested positive will be notified. They will be directed to reach out to their healthcare provider.
The following guidelines provide instruction on how to properly clean and disinfect computers, hardware, and other electronic equipment. COVID-19: Cleaning & Disinfecting Guidelines for Computer Equipment
LSU has intensified our ongoing work to foster an inclusive culture that is welcoming to all students.
We’ve made great progress in recent years to increase inclusion and diversity at LSU, but we know there’s more work to be done. Our Diversity & Inclusion Roadmap provides details.
Please visit lsu.edu/together to learn about the concrete steps we’re taking to make real and lasting improvements that will strengthen our campus culture.
Employees who have questions about remote-work policies, leave policies, or safety protocols should review the information at lsu.edu/roadmap or contact their supervisor. They can also reach out to LSU Human Resource Management if they have further questions. LSU will also continue to communicate with employees via email and the News & Notes weekly newsletter.
LSU has reverted back to the normal domestic business travel policy. The Temp 1 Form, Request for Domestic Travel During COVID-19 Outbreak, is no longer required. A request for authorization to travel for professional and business-related events requires completion of a Spend Authorization in Workday. The Spend Authorization must be completed and approved prior to making travel reservations. For further information regarding domestic travel, please refer to PM-13.